Privacy Policy

1. Overview

This Privacy Policy explains how GlowUp AI ("we", "us", "our") collects, uses, stores, and protects personal data when you use our app and related services.

2. Data We Collect

• Uploaded photos and image metadata needed for AI analysis.
• Device and technical information (device model, OS version, app version, IP region, crash logs).
• Usage analytics (features used, session timing, interaction events).

3. How We Use Data

• To process your photos and generate AI analysis, recommendations, and simulations.
• To improve model quality, product features, app stability, and user experience.
• To maintain security, prevent abuse, and comply with legal obligations.

4. Biometric Use Statement

GlowUp AI does not use uploaded images for biometric identification, identity verification, surveillance, or facial recognition matching against government or third-party identity databases.

5. Data Storage and Security

We use commercially reasonable technical and organizational safeguards, including encryption in transit and access controls, to protect your data. No system can be guaranteed 100% secure, but we continuously monitor and improve our protections.

6. Image Retention and Deletion

Uploaded images are processed for analysis. Unless otherwise stated in-app, images are automatically deleted from active processing systems after processing or within a short retention window needed for service reliability. You may request deletion earlier by contacting us.

7. Third-Party Services

We may use trusted third-party providers for analytics, infrastructure, crash reporting, and AI processing APIs. These partners process data under contractual safeguards and only for permitted service purposes.

8. Your Rights

Depending on your region, you may have rights to:

• Request access to personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing.
• Request data portability where legally applicable.

To exercise these rights, contact us at the email below.

9. Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action.

10. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be posted in the app or on this page with a revised effective date.

11. Contact Us

For privacy requests or questions, email:privacy@glowupai.app